Hi I'm

Christiana Ini-Ima

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About Me

Hello! I’m Mrs. Christiana Ini-Ima, a passionate Virtual Assistant and Customer Support Representative, with 6 years of experience in the industry. My journey into the industry began with a passion for helping businesses run smoothly and efficiently.With a strong background in administrative support, email management, calendar scheduling, graphics design (Canva), project coordination and tools, meeting Agenda and reports, event planning and travel itineraries, task management, data entry, google tool and customer communication, I bring a calm, professional, and solutions-focused approach to every task.I am known for my excellent communication skills with attention to details. I thrive in roles that require empathy, problem-solving, and consistent follow-through.As a virtual professional, I am proficient in tools such as Zendesk, Trello, Google Workspace, Microsoft Office, Canva, and CRM systems. My goal is to free up your time so you can focus on growing your business, knowing that your admin tasks and customer service are in capable hands.

Skills and Expertise

Administrative Support: Email management, calendar scheduling, data entry, and documentation.
Customer Service: Prompt response handling, chat/email support, client follow-ups.
Data Entry: Maintaining databases, spreadsheets, and other records.
Task Management: Using tools like Trello, Asana, or Notion to keep projects organized.
Google Tools: Google doc, slides, forms and sheets.
Calendar Scheduling: Scheduling appointments, meetings, and travel.
Graphics Design (Canva): Visually appealing and engaging content.
Project Coordination and Tools: managing communication, tracking progress, handling documentation, and facilitating the use of project management tools like Trello and Asana.
Meeting Agenda and Reports: Zoom, Google meet
Travel Itineraries: Booking flights, accommodations, and transportation.